Our Warranty is Unconditional.
Overview:
We're confident that all customers will receive the highest possible quality product we can provide, and all of our TwistLock products are designed to withstand even the roughest of activities. However, we understand that things happen. This is why we've made the decision to provide an unconditional 2-year warranty.
Warranty Coverage:
Our warranty covers everything for a period of 2 years from the date of purchase. If anything happens, we will happily provide a replacement product at no additional cost to you.
Exclusions:
None. Yeah, you read that correctly.
How to Make a Warranty Claim:
Please contact our customer service team using the contact form on the bottom of this page to get the ball rolling. We may ask for a photo of the damage so we can identify any potential opportunities for product improvement.
Replacement Process:
After you contact us, replacement products will be shipped to you at no additional cost. Please allow for processing and shipping time for your replacement product to arrive.
Customer Satisfaction Guarantee:
At TwistLock Beverage Locking System, your satisfaction is our top priority. If you have any questions or concerns about our warranty policy, please don't hesitate to contact us.